Personal data we collect

Atlas restoration collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use and experiences with our products. The data we collect depends on the context of your interactions with Atlas restoration and the choices that you make, including your privacy settings and the products and features that you use. We also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products and services require some personal data to provide you with a service. If you choose not to provide data necessary to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalisation that use such data will not work for you.

How we use personal data

Atlas restoration uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our products, which includes services, securing and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our service.
  • Personalise our products , services and make recommendations.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising and presenting you with relevant offers.

We also use the data to operate our business, which includes analysing our performance, meeting our legal obligations, developing our workforce and doing research.

In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent and personalised experience, to make informed business decisions and for other legitimate purposes.

Why we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorised. We also share data with Atlas restoration -controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Atlas restoration and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by Atlas restoration. You can control your personal data that Atlas restoration has obtained, and exercise your data protection rights, by contacting Atlas restoration or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

  • Control the use of your data for interest-based advertising from Atlas restoration by visiting our website then log to your account and opt it out or sending us email .
  • Choose whether you wish to receive promotional emails, SMS messages, telephone calls and post/mail from Atlas restoration.
  • Access and clear some of your information from our database.
  • Not all personal data processed by Atlas restoration can be accessed or controlled via the tools above. If you want to access or control personal data processed by Atlas restoration that is not available via the tools above or directly through the Atlas restoration service, website or products you use, you can always contact Atlas restoration at the address Unite 5 , Westway House, Transport Ave Brentford, Middlesex TW8 9HF or by using our web form.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how our products perform and fulfilling other legitimate purposes. Atlas restoration website uses additional identifiers, such as the advertising ID in the website or names in for similar purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

If you lose access to your work account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work to sign in to such products.

Atlas restoration account

With a Atlas restoration account, you can sign in Atlas restoration products and services. Personal data associated with your Atlas restoration account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favourites. Signing in to your Atlas restoration account enables personalisation and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Atlas restoration account, and enables other features.

Other important privacy information

Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data.

Productivity and communications products

Productivity and communications products are applications, software and services you can use to create, store and share documents, as well as communicate with others.

Search and artificial intelligence

Search and artificial intelligence products connect you with information and intelligently sense, process and act on information – learning and adapting over time.